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Mar 18, 2021

Help! My Garage Door Won’t Open.

steel garage doors

When the garage door won’t open, here are some common reasons why.

When the garage door won’t open in Hampton, Virginia it can be frustrating. Especially when the car is trapped in the garage and you need to be somewhere. Garage Doors don’t open for many reasons but here are some of the more common explanations.

The first thing you may want to check is the garage door remote. Sometimes the garage door remote battery goes dead and just needs to be replaced. You may want to try replacing the garage door remote battery to see if this simple fix solves your problem.

The next thing you may want to address is, does the garage door opener have power? If a power outage or shortage has taken place the automatic garage door opener will not work unless the opener has battery backup. In which case is quite useful. We offer Liftmaster Belt Drive Garage Door Openers which do include a battery back up system to prevent this very thing. Also sometimes the power cord may have came out of the outlet being simply unplugged in which case you can just plug it back into the ceiling.

Another garage door problem is of a bit more concern. This would be to check if you can visibly see a broken garage door spring or broken garage door cable. If this is the case DO NOT attempt to open the broken garage door even if the opener is trying to lift it. The reason a broken spring or cable will prevent the garage door from opening is that it is essentially what does the actual lifting of the garage door. The garage door springs are the counter balance for the weight of the garage door and the garage door cables keep the tension system together. If you garage door won’t open in Newport News or the Hampton area we offer Same Day Service to get your garage door running again. As you would in this case need a professional to to repair the door with a garage door spring replacement or garage door cable replacement. (Which ever is necessary).

If your garage door won’t open in Hampton, Va it may be because the garage door opener itself is having trouble. The garage door and the garage door opener are separate mechanisms as the garage door can open manually without a garage door opener as long as the garage door is in good working order. If the garage door opener has weakened or aged it may be time to repair or replace it depending the problem. But a Professional garage door service company would be able to let you know for sure.

Hopefully this article has given you some insight into the reasons why your garage door won’t open. If you need to schedule service in the Hampton Roads area give us a call visit our website to book online.

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Client Reviews

We are so thankful for J & S!!! I requested for someone from their team to come out and repair our garage door spring. Just a few short hours later, I received a phone call from ADAM saying he was on his way. Upon arrival he assessed the garage door and explained what needed to be done to ensure that it will run properly again. He was very thorough and fair with the estimate, did the work quickly and efficiently (less than an hour), and was very pleasant to work with. I will highly recommend him and this company to all of my family and friends!!!! Thank you again!

Maria Covington

My garage door spring broke. Called J&S and Adam came out help replace my spring and oiled my door very quickly and reliable. Sounds better than before it broke. Definitely would recommend to a friend.

Chris Barnes

J&S came out and installed a new opener! The mechanic that came out was Zachary, he was knowledgeable and helpful. He explained everything so I could understand. I could tell he really enjoys what he does. Which also tells me he works for a good company. Thanks guys for job well done!

Justin Wright

I had a Broken spring and J&S came out and did a wonderful Job! Thank you!

Leslie Mann

I am so thankful that I chose to do business with this company. I called on Tuesday and the guy that I spoke with gave me a fair estimate. He was really nice. He set me up for an install for today ( Friday). The technician was Zachery. He was very professional and very friendly. He explained everything to me. This company did not disappoint.

LoLo Hanna

What a great company and amazing people! We had 4 garage doors replaced and could not be more pleased with the outcome! From the first phone call from Joe to the install from Rob, the process could have not been more easy! Rob is AMAZING! He took the necessary time to do the install and then provided a complete explanation of the new doors. He also installed a new door opener on our “big” door and took the time to not only explain and show us, he also linked all of the remotes to work with the other doors. Thank you, thank you, thank you!!!

Gregory - Valerie Ring

J&S originally installed my garage door opener back in 2016. I was having issues with the door closing so I called them yesterday. They scheduled an appointment for today and sent Adam. He was on time and professional. Adam was able to replace the sensors and made sure the indoor switch worked as well as the car remotes before he left. He wasn’t even here a full hour and had the job complete!

Shawn Wright

Exceptional service! Knowledgeable, friendly technicians Adam and Carlos. I highly recommend J&S for service

Tracy Hardee

I had a great experience! Adam arrived on time after calling that he was on his way. He explained everything, was professional, and fixed the problem very quickly. I already have them saved for any garage service in the future.

Megan Rosten

This by far has been one of the best repair experiences that I have ever had. I contacted the company in the morning and a technician was dispatched the same day and completely finished installing two new Garage door openers, and additional door support. The technician, Adam was professional, but yet personable. I highly recommend J & S Overhead Garage Door Service.

Melvin Marriner